Warranty Policy
At AutoInteriorStore, we take pride in the quality and craftsmanship of our products. We strive to ensure that every item you receive meets our high standards. This Warranty Policy outlines our commitment to providing you with a satisfactory warranty coverage for eligible products. Please read this policy carefully.
1. Warranty Coverage
1.1 We offer a 2-years limited warranty on eligible AutoInteriorStore products. This warranty covers manufacturing defects in materials and workmanship under normal use.
1.2 The warranty period begins from the date of purchase. Please retain your proof of purchase (order confirmation or receipt) as it will be required to validate any warranty claims.
1.3 This warranty is non-transferable and applies only to the original purchaser.
2. Warranty Claims
2.1 If you believe that your product has a manufacturing defect covered by the warranty, please contact our customer support team. Provide the order details, a detailed description of the issue, and any relevant supporting information.
2.2 Our customer support team will guide you through the warranty claim process and may request additional information or photographs to assess the issue.
2.3 We reserve the right to request the return of the defective product for inspection, repair, or replacement. Instructions for the return process will be provided by our customer support team.
3. Warranty Resolution
3.1 Upon evaluation of the warranty claim and confirmation of a manufacturing defect, we will, at our discretion, repair or replace the defective product with the same or similar item of equal value.
3.2 If the exact product is no longer available or discontinued, we will offer a suitable alternative or a refund equivalent to the purchase price of the defective item.
4. Exclusions and Limitations
4.1 This warranty does not cover damages resulting from:
- Normal wear and tear;
- Accidental damage or misuse;
- Alterations or modifications made to the product; and
- Failure to follow care and maintenance instructions.
4.2 The warranty does not cover any incidental or consequential damages arising from the use or inability to use the product.
4.3 The warranty is void if the product has been subjected to unauthorized repairs or alterations by a third party.
5. Contact Us
If you have any questions regarding our Warranty Policy or need assistance with a warranty claim, please contact our customer support team. We are here to help and provide the necessary support.